GM Tech2 “cannot connect to the device” Solution

April 9, 2022 Eva Car Diagnostic Tools 0

Question：
ALL connections are secured. When clicking on the Tech2 view icon it opens then get cannot connect to the device error message. The screen on the Tech2 unit never changes. Have tried this multiple times with the same negative results. Please refer to the picture as follows.

GM-Tech2-Tech-2-GM-Scanner-with-CANDI-TIS-Works-for-1

Solution:
First, need to download the file and install the encryption dog. Please send the email to us: service@autonumen.com

And then check the contact joint connector as follows

GM-Tech2-Tech-2-GM-Scanner-with-CANDI-TIS-Works-for-2
GM-Tech2-Tech-2-GM-Scanner-with-CANDI-TIS-Works-for-3

Take this apart and see if the order of the wire groups inside is wrong. There may be mistakes in individual production.

GM-Tech2-Tech-2-GM-Scanner-with-CANDI-TIS-Works-for-4

Just pry it open

GM-Tech2-Tech-2-GM-Scanner-with-CANDI-TIS-Works-for-5

Use a needle to insert into the outer hole to pull the title of wire out

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