Autel IM608 PRO Frequently Met Errors & Solutions

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This article shares with the customers about the frequently-met errors and the solutions to them when using Autel IM608 key programming scanner.

What the below content will be about?

1.Server computation failed. Error code: 1001

2.Network busy (#1) / Error code: 10008

3.Failed to read software name

4.Unsupported package

1.Server computation failed. Error code: 1001

Error:

VW Jetta 2016 AKL, have such a problem. It says “Server computation failed. Please contact the dealer! Error code: 1001”

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Solution:

For MQB, IMMO IV and IMMO IV+MQB key programming by IM608/IM508, first you should update the software version to at least V5.10.

Then the general steps are:

VW software installed>>Advanced mode>>Send request>>send the VIN and serial number to the dealer>>Get the PIN code and CS code from the dealer>>Expert mode>>Manual input>>Add key(Key learning)/All Keys Lost(Make dealer key)

2.Network busy (#1) / Error code: 10008

Error:

Update and read pin code for Peugeot 307 2006, can’t connect to the Autel server. It prompts “Network busy (#1)” or “Failed to obtain the server address. Error code: 10008”

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Solution:

Replace the network

Go to

System settings>>(The connected network)>>Modify network

Check “Show advanced options” and select “Static”.

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Change “DNS 1” IP address into “8.8.8.8” (Google server default) and save it.

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Then your IM608 will connect to the Autel server automatically.

3.Failed to read software name

Error:

Toyota Pirus 2014 AKL, using IM608 and APB112 simulator. I connect the APB112 to IM608, but it says “Failed to read software name”.

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Solution:

Try another Autel APB112 Simulator.

4.Unsupported package

Error:

All vehicles have this prompt (Unsupported Package).

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Solution:

Download and update vehicle software you need before programming keys.

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That’s all. Thank you for sharing your time with us!

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